Privacy policy
Our Commitment to Your Privacy
At Salty Locks Hair Extensions, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit https://saltylocksextensions.com (the “Site”), make a purchase, or otherwise interact with our website.
By accessing or using our Site, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
We collect personal information to provide our products and services, process your orders, improve your shopping experience, and communicate with you.
Information You Provide
When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:
- Full name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment information (processed securely by our payment providers)
- Order history
- Customer service inquiries
We refer to this information as Order Information.
Information We Collect Automatically
When you visit our Site, we automatically collect certain information about your device and your interaction with our website, including:
- IP address
- Browser type
- Device information
- Operating system
- Time zone
- Pages viewed
- Products viewed
- Referral websites or search terms
- Website activity and interactions
- Date and time of your visit
We refer to this information as Device Information.
Cookies & Tracking Technologies
We collect Device Information using technologies such as:
- Cookies – Small data files placed on your device that help improve website functionality and remember your preferences.
- Log Files – Record actions on the Site, including your IP address, browser type, Internet service provider, referring and exit pages, and date/time stamps.
- Web Beacons, Tags & Pixels – Electronic technologies used to understand how visitors interact with our website and measure the effectiveness of our marketing campaigns.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of our website.
For more information about cookies, visit www.allaboutcookies.org.
How We Use Your Personal Information
We use your personal information to:
- Process and fulfill your orders.
- Process payments securely.
- Arrange shipping and delivery.
- Send invoices, order confirmations, and shipping updates.
- Respond to customer service inquiries.
- Detect and prevent fraud or unauthorized transactions.
- Improve our website, products, and customer experience.
- Analyze website traffic and user behavior.
- Personalize your shopping experience.
- Send marketing communications when you have provided consent or where permitted by applicable law.
- Comply with applicable legal and regulatory obligations.
How We Share Your Personal Information
We may share your personal information with trusted third parties to help us operate our business and provide our services.
These may include:
- Shopify (our ecommerce platform)
- Payment processing providers
- Shipping and fulfillment partners
- Google Analytics
- Marketing and advertising partners
- Customer support providers
These third parties receive only the information necessary to perform their services and are expected to protect your personal information.
We may also disclose your information when required by law, to respond to legal requests, or to protect our rights, property, or safety.
Our Relationship with Shopify
Our online store is powered by Shopify. Shopify may process certain personal information to securely operate, maintain, and improve the shopping experience provided through our website.
For more information about Shopify’s privacy practices, please review Shopify’s Privacy Policy.
Advertising & Marketing Preferences
We may use your personal information to provide relevant advertisements and promotional communications based on your interests.
You can manage your advertising preferences through the following services:
- Facebook Ad Preferences
- Google Ads Settings
- Microsoft Advertising Preferences
- Digital Advertising Alliance Opt-Out Portal
You may also opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on.
Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Request a copy of your personal information.
- Withdraw consent for marketing communications.
- Object to certain processing activities where permitted by law.
If you are a resident of the European Economic Area (EEA), we process your personal information to fulfill contractual obligations, pursue legitimate business interests, or otherwise comply with applicable law.
Your personal information may be transferred outside your country of residence, including to Canada and the United States, where permitted by applicable law.
To exercise your privacy rights, please contact us using the information provided below.
Data Retention
We retain your personal information for as long as necessary to:
- Process and fulfill your orders.
- Provide customer support.
- Maintain business records.
- Comply with legal, tax, accounting, and regulatory obligations.
- Resolve disputes.
- Enforce our agreements.
You may request deletion of your personal information where permitted by applicable law.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
Children’s Privacy
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
If you believe a child has provided personal information through our Site, please contact us so we can promptly remove the information.
Do Not Track
Some web browsers offer a “Do Not Track” feature. At this time, our Site does not alter its data collection or use practices in response to Do Not Track signals due to the lack of a consistent industry standard.
Third-Party Websites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of those websites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.
Any updates will be posted on this page along with the revised Last Updated date. 25th June 2026
Contact Us
If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us.
Salty Locks LLC
2549 Trade Center Dr., Suite 2
Evans, GA 30809
United States
Email: info@saltylocksextensions.com