Customer Help

We offer a variety of extensions, including clip-ins, tape-ins, and wefts made from 100% premium human hair.

All our extensions are made from 100% Remy human hair, ensuring a natural look and feel.

For an accurate idea, we recommend measuring from the top of your ear to the desired length. Our team can also assist with recommendations based on your preferences.

Our extensions can be curled, straightened, and styled like natural hair. However, to maintain their quality, we recommend using heat protection.

Yes, we offer various colors to match hair shades, from natural tones to bold, trendy colors.

No, Salty Locks is committed to preserving the natural quality of the hair. We avoid using harsh chemicals during processing, especially for blonde and brunette shades, ensuring the hair retains its natural tones and integrity. This approach not only protects the extensions but also enhances their longevity and shine.

No, Salty Locks hair won’t turn pink from sunscreen! Why? Because we don’t use harsh chemicals to lighten our blonde hair, so there’s no funky chemical reaction to worry about. That’s also a key sign of top-quality hair—no need for silicone dips to hide damage like other brands

Salty Locks extensions are ethically sourced from paid donors in exclusive European salons. This ensures a consistent texture and quality, as each bundle is carefully selected from just 1-2 donors to maintain natural beauty and integrity.

All hair is processed in our specialized factory in Poland, where it is meticulously crafted to maintain its natural cuticle alignment. This preserves the hair’s softness, shine, and durability while ensuring minimal chemical processing.

Yes, absolutely. We work exclusively with paid donors, ensuring ethical sourcing practices that respect the individuals contributing their hair. Our commitment to sustainability and ethics is a core part of our brand values.

Poland is renowned for its high-quality hair manufacturing standards. Our factory specializes in crafting premium Remy human hair extensions, ensuring exceptional quality, natural tones, and long-lasting durability.

We maintain the natural quality of our extensions by:

• Sourcing hair from 1-2 donors per bundle, ensuring consistent texture.
• Preserving natural cuticle alignment for tangle-free, soft extensions.
• Avoiding harsh chemical treatments, especially for blonde and brunette shades, which retain their true-to-life tones.

Yes, our sourcing and manufacturing processes prioritize sustainability. By working with ethical salons and minimizing chemical processing, we reduce environmental impact while delivering a product that is both beautiful and responsibly crafted.

Absolutely. Our extensions are made from 100% Remy human hair, ethically sourced, and processed in Poland by skilled artisans. Each strand is crafted with precision to ensure the highest quality, durability, and natural beauty.

Our clip-in extensions are easy to apply. Simply section your hair and clip the extensions close to the roots for a secure fit. Detailed instructions are provided with every purchase.

With proper care, our extensions can last between 6 to 12 months, depending on the frequency of use and maintenance.

To extend the life of your extensions, wash them gently with sulfate-free shampoo, and use a leave-in moisturizing oil on the ends of the hair. Avoid excessive heat styling, and store them properly when not in use.

Yes, since our extensions are made from 100% human hair, they can be colored. However, we recommend consulting with a professional colorist to avoid damage.

You should wash your extensions whenever they feel dirty or oily. For the best results, use a sulfate-free shampoo and conditioner.

Shipping typically takes 3-5 business days for domestic orders.

We offer a 30-day return policy on unopened hair extensions. We cannot accept a return if the product has been used, colored, or cut in any way.

Yes, if the hair color you ordered doesn’t match, no problem! You can return it. We’re happy to accept unused hair extensions for a refund or exchange. Just shoot us a text at 706-945-0175, and we’ll take care of you! See our return page for more information.

No, not at this time.

Yes, we offer virtual consultations with our hair experts to help you select the perfect extensions for your hair type and style. Please see our video on our Instagram page for directions on how to send us photos. Text photos to 706-945-0175. @SaltyLocksHairExt

Yes, we regularly offer special discounts and promotions as well as a loyalty program. We also have professional stylist pro accounts.  Sign up for our newsletter to stay updated on the latest deals!